Customer Service Rep (Part Time - Elmhurst)
Elmhurst, IL Elmhurst, IL Part-time Part-time From $18 an hour From $18 an hour 12 days ago 12 days ago 12 days ago Elmhurst, Illinois We put our team members first.
You'll receive a great salary and benefits, and experience the support and opportunity you deserve.
You're empowered to make decisions.
You control your future.
Job Description:
Gerber National Claim Services (GNCS) Customer Service Representative / CSR Elmhurst, IL Available Shift:
2pm to 6pm weekdays plus Saturday Pay starts at $18.
00 per hour This position requires you to be in the office daily Are you looking for a rewarding professional career? Do you have the desire to help people? Then Gerber National Claim Services is the place for you! Our Customer Service Representatives are there to help our customers when they experience problems with their vehicles.
You will be trained to Assist drivers with vehicle maintenance calls.
You will assist shops with approvals and light roadside assistance.
You will learn about our dynamic industry and prepare to assist customers through our comprehensive, fully paid training program.
We provide constant coaching and feedback to help you develop your skill.
Principal functions and
Responsibilities:
Answer inbound calls from fleet drivers and repair shops Open service orders in the MIMS system Dispatch service providers to assist customers with roadside assistance.
Perform miscellaneous duties as assigned by Team Leads and management.
Transfer calls to other departments Assist drivers with shop selection Provide approvals for shops Skills and Abilities:
Positive attitude Strong work ethic Attention to detail Works well in a team environment Clear communicator with the ability to exhibit good judgment with good phone etiquette Able to understand, support and follow company policies and procedures Goal oriented with the intent and desire to improve customer service Ability to multitask work on two screens Proficient in Google Microsoft office.
Estimated Salary: $20 to $28 per hour based on qualifications.
You'll receive a great salary and benefits, and experience the support and opportunity you deserve.
You're empowered to make decisions.
You control your future.
Job Description:
Gerber National Claim Services (GNCS) Customer Service Representative / CSR Elmhurst, IL Available Shift:
2pm to 6pm weekdays plus Saturday Pay starts at $18.
00 per hour This position requires you to be in the office daily Are you looking for a rewarding professional career? Do you have the desire to help people? Then Gerber National Claim Services is the place for you! Our Customer Service Representatives are there to help our customers when they experience problems with their vehicles.
You will be trained to Assist drivers with vehicle maintenance calls.
You will assist shops with approvals and light roadside assistance.
You will learn about our dynamic industry and prepare to assist customers through our comprehensive, fully paid training program.
We provide constant coaching and feedback to help you develop your skill.
Principal functions and
Responsibilities:
Answer inbound calls from fleet drivers and repair shops Open service orders in the MIMS system Dispatch service providers to assist customers with roadside assistance.
Perform miscellaneous duties as assigned by Team Leads and management.
Transfer calls to other departments Assist drivers with shop selection Provide approvals for shops Skills and Abilities:
Positive attitude Strong work ethic Attention to detail Works well in a team environment Clear communicator with the ability to exhibit good judgment with good phone etiquette Able to understand, support and follow company policies and procedures Goal oriented with the intent and desire to improve customer service Ability to multitask work on two screens Proficient in Google Microsoft office.
Estimated Salary: $20 to $28 per hour based on qualifications.
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