Administrative Health Concierge
Alpine Creek Dental of Elmhurst Alpine Creek Dental of Elmhurst Elmhurst, IL Elmhurst, IL Full-time Full-time $15 - $21 an hour $15 - $21 an hour 2 days ago 2 days ago 2 days ago Our private family practice is looking for a motivated Administrative Health Concierge to join our caring, flexible office! You'll be greeting and welcoming patients, scheduling patients, maintaining patient records, presenting treatment plan options, and working on our recall/recare system.
Are you ready to work with an amazing staff in a paperless office? Then read on!
Responsibilities:
Provide courteous and professional customer service to all patients and visitors, as well as internal support for clinical staff.
Services the reception area and performs related data collection/entry; screens all patients and updates demographic and insurance information into the Electronic Health Record.
Follows the check in and out workflow process to ensure that the patient and clinical staff experience exceptional customer service.
Operates multi-line telephone system, screening calls, answering, and transferring calls, and taking messages as needed.
Screens emergencies and understands how to appropriately handle and transfer these calls following protocol.
Services patients, visitors, and callers, collecting and providing information, answering questions, and making referrals regarding services, providers, medical records, scheduling, insurance, copays, sliding fees, billing, and related.
Schedules and books patients for appointments with Hygienists and Dentists.
Qualifications:
High School Diploma or GED.
At least 1 year of prior experience in customer service and patient relations; experience with Dentrix a plus.
Dedicated to serving patients.
Excellent communication and people skills.
Attention to detail.
Well-organized and reliable.
Hours:
Our patient hours are Monday and Tuesday, 8:
00am - 6:
00pm, Thursday 8:
00am - 5:
00pm, and Friday 7:
00am - 2:
00pm - No weekends! We do work on the 3rd Tuesday of the month 9:
00am-7:
00 pm.
Benefits:
Retirement Savings Plan (401k) Paid time off, including paid holidays Medical and Dental Pay:
Starting salary negotiable based on experience.
Offering a Bonus of $1,000 after the first 90 days on the job, and another $1,000 after completion of 6 months on the job.
Job Type:
Full-time Pay:
$15.
00 - $21.
00 per hour
Benefits:
401(k) matching Employee discount Health insurance Health savings account Paid time off Healthcare setting:
Dental office COVID-19 considerations:
We take Covid seriously and each operatory is thoroughly cleaned after each patient.
Each operatory has a purifier and staff wears a mask and head covering.
Application Question(s):
Do you have experience working in a dental office and using Dentrix? Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
Are you ready to work with an amazing staff in a paperless office? Then read on!
Responsibilities:
Provide courteous and professional customer service to all patients and visitors, as well as internal support for clinical staff.
Services the reception area and performs related data collection/entry; screens all patients and updates demographic and insurance information into the Electronic Health Record.
Follows the check in and out workflow process to ensure that the patient and clinical staff experience exceptional customer service.
Operates multi-line telephone system, screening calls, answering, and transferring calls, and taking messages as needed.
Screens emergencies and understands how to appropriately handle and transfer these calls following protocol.
Services patients, visitors, and callers, collecting and providing information, answering questions, and making referrals regarding services, providers, medical records, scheduling, insurance, copays, sliding fees, billing, and related.
Schedules and books patients for appointments with Hygienists and Dentists.
Qualifications:
High School Diploma or GED.
At least 1 year of prior experience in customer service and patient relations; experience with Dentrix a plus.
Dedicated to serving patients.
Excellent communication and people skills.
Attention to detail.
Well-organized and reliable.
Hours:
Our patient hours are Monday and Tuesday, 8:
00am - 6:
00pm, Thursday 8:
00am - 5:
00pm, and Friday 7:
00am - 2:
00pm - No weekends! We do work on the 3rd Tuesday of the month 9:
00am-7:
00 pm.
Benefits:
Retirement Savings Plan (401k) Paid time off, including paid holidays Medical and Dental Pay:
Starting salary negotiable based on experience.
Offering a Bonus of $1,000 after the first 90 days on the job, and another $1,000 after completion of 6 months on the job.
Job Type:
Full-time Pay:
$15.
00 - $21.
00 per hour
Benefits:
401(k) matching Employee discount Health insurance Health savings account Paid time off Healthcare setting:
Dental office COVID-19 considerations:
We take Covid seriously and each operatory is thoroughly cleaned after each patient.
Each operatory has a purifier and staff wears a mask and head covering.
Application Question(s):
Do you have experience working in a dental office and using Dentrix? Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.
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